SMS Privacy Policy

RxPro Medical Supply – SMS Privacy Policy

1. SMS Consent & User Agreement
Whenever RxPro Medical Supply collects a phone number through any form, checkout page, or communication channel, the following disclosure applies:

“By submitting this form, you agree to receive SMS messages from RxPro Medical Supply. Carrier and data rates may apply. Message frequency may vary. Reply STOP at any time to end messaging or reply HELP for more information.” If preferred, RxPro Medical Supply may instead state: “Any information entered on this page will not be used to initiate SMS messaging.”

This consent requirement ensures transparency and gives users full control over their communication preferences.

2. Purpose of SMS Communications

RxPro Medical Supply uses SMS messaging solely for operational, service‑related, or customer‑requested communications, such as:

Order updates

Product availability notifications

Customer support responses

Account or service confirmations

Promotional SMS messages are only sent when a user has explicitly opted in.

3. Data Privacy & Protection

RxPro Medical Supply is committed to safeguarding all personal information provided by users. This includes names, phone numbers, email addresses, and any other identifying data.

We maintain strict internal controls to ensure that mobile information is handled responsibly and securely.

4. No Sharing, Selling, or Leasing of Mobile Data

RxPro Medical Supply does not share, sell, lease, or otherwise disclose users’ mobile numbers or SMS‑related data to third parties for marketing or promotional purposes.

This includes:

No third‑party marketing access

No data brokering

No external promotional partnerships using SMS data

Example statement included in the policy: “Mobile information will not be shared, sold, or conveyed to third parties for marketing or promotional purposes.”

5. User Rights & Opt‑Out Options

Users may opt out of SMS messaging at any time by replying STOP to any message received. For assistance, users may reply HELP or contact RxPro Medical Supply directly through the website’s support channels.

Opting out of SMS does not affect the user’s ability to receive email or other forms of communication they have consented to.

6. Data Retention

RxPro Medical Supply retains SMS‑related data only as long as necessary to fulfill service obligations or comply with legal requirements. Retention practices prioritize:

Security

Minimal data collection

Compliance with applicable regulations

7. Policy Updates

RxPro Medical Supply may update this SMS Privacy Policy periodically to reflect changes in legal requirements or business practices. Any updates will be posted on the company website with the effective date clearly indicated.